Replacing Outdated or Inflexible CMS Platforms
Many higher ed websites are built on platforms that are no longer meeting institutional needs. These legacy CMSs are often difficult to update, lack modern features, and create roadblocks for both technical teams and content editors. They can slow down site performance, complicate accessibility, and make even simple updates feel like a lift.
How Diagram Helps:
We guide institutions through CMS selection, replatforming, and optimization—focusing on long-term scalability and ease of use. As certified Optimizely and Umbraco partners, we implement flexible platforms that empower content teams and meet the technical needs of IT.
Eliminating Disconnected Systems and Data Silos
Most institutions rely on a mix of systems—SIS, LMS, CRM, financial aid, analytics, and more. But these systems often don’t communicate well (or at all), leading to siloed data, duplicated efforts, and fragmented experiences for users.
How Diagram Helps:
We create integrated architectures that bring your systems together in a meaningful way. Whether it’s syncing student data across platforms or creating a seamless user journey from inquiry to enrollment, we eliminate silos and deliver connected experiences.
Addressing Data Security and Compliance Pressures
With sensitive student data at stake and rising cyber threats, security and compliance are major concerns. Institutions must also stay ahead of evolving regulations like FERPA, GDPR, and regional privacy laws—all while managing access across decentralized teams.
How Diagram Helps:
Our solutions are built with security and compliance at their core. We implement role-based access controls, secure authentication, and data protection strategies that keep your institution in compliance—and your users safe.
Organizing Complex Governance and Content Workflows
Universities often have dozens (or hundreds) of content contributors spread across departments, each with different priorities and levels of digital experience. Without the right governance structure, the result is inconsistent messaging, outdated pages, and internal confusion.
How Diagram Helps:
We help you build sustainable governance models, establish clear workflows, and create intuitive information architectures. The result? Distributed teams who can publish confidently, and a digital presence that stays current, consistent, and on-brand.
Supplementing Limited Internal Resources
Institutional teams are often understaffed, overburdened, or focused on keeping things running rather than driving innovation. Without the bandwidth for proactive digital work, progress stalls and opportunities are missed.
How Diagram Helps:
We act as a trusted extension of your team—offering ongoing support, technical maintenance, and strategic consulting. Whether you need help launching a new initiative or just keeping systems healthy, we’re in it for the long haul.
